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Premium support is available for 1 year from the time of purchase and lifetime updates are available for all plugin purchases. For errors and problems, feel free to use the Support contact page available here or send an email to firstname.lastname@example.org. To speed up the process, please include the purchase code and a link to the live website where the plugin is installed.
Our support hours are Monday - Saturday between 10am to 8pm GMT+8. We aim to respond to your queries within 24 hours, but our repsonse time is typically faster than that.